Duration: 1 Days
Maximum Group Size: 9-12
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RESULTS
Train the Coach
Description:
This session is integral to the success
of all the training programmes. It looks at how managers can ensure what
they learned is implemented and that team members do not fall back into
bad habits. Train the Coach looks at what it takes to be a great coach
and then applies these principles to real life scenarios.
Outcomes:
-
Development of
people for the next level
-
Bottom line
results
-
New behaviours
that translate into habits
-
Ensuring the
correct use of the planners
-
Minimisation of
‘bad habit creep’
-
Results through
improving individual performance of team members
Key Areas covered:
-
Differences between coaching,
counselling, training and mentoring
-
The role of the manager as coach
-
Solution vs problem focused
approaches
-
The ‘GROW’ coaching model
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Constructive performance feedback
-
Reinforcement and retention
-
Working with difficult or
reluctant employees
Method:
Instructor led, highly experiential,
course discussion, individual coaching and critique
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