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Duration: 1 day

Maximum Group Size: 20

 

 

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WINNING

The Art of Influence and Persuasion

 

Description:

This course is an introduction to the social influence, heuristic thinking and the principles of persuasion and how they can be used to affect people’s attitudes and behaviours.  It ventures into areas rarely covered by other communication skills courses giving you an insight into the use of proven influence techniques and strategies by highly successful influence professionals.

 

Outcomes:

  • Build more credibility

  • Have people agree to your requests more readily

  • Develop rapport quicker

  • Develop urgency in others

  • Recognise opportunities to use influence principles ethically

  • Understand the importance of questioning in an interaction

Key Areas Covered:

  • The Umbrella of Influence

  • Heuristic and Systematic thinking and Social Influence

  • Instant influence and affecting behaviour

  • Shifting attitudes in the longer term using persuasion

Method:

Instructor led, course discussion, team exercise